FAQ & Help

Find answers to common questions about Holy Quran App. Can't find what you're looking for? Contact us at holyquran@jartech.site

Getting Started

How do I download the Holy Quran App?

Download the app from Google Play Store or Apple App Store. Search for "Holy Quran App" or visit our website for direct links.

Is the app free to use?

Yes, the app is completely free. It includes ads to support development. You can support us through voluntary donations to help maintain and improve the app.

Can I use the app offline?

Yes! Once you download the Quran text and audio files, you can access them offline without an internet connection.

Features

What translations are available?

The app includes multiple translations in various languages including English, Urdu, French, Spanish, and more. You can select your preferred translation from the settings.

How do I bookmark verses?

Tap the bookmark icon next to any verse to save it. Access your bookmarks from the menu to quickly return to saved verses.

Can I add personal notes?

Yes, tap on any verse and select "Add Note" to write personal reflections. Your notes are stored locally on your device.

How do I listen to recitations?

Tap the audio icon to play recitations. You can choose from multiple reciters in the settings and download audio for offline listening.

Prayer Times & Qibla

How accurate are the prayer times?

Prayer times are calculated based on your location using standard calculation methods. You can adjust the calculation method in settings to match your local mosque.

Why is the Qibla direction not working?

Ensure location permissions are enabled and your device compass is calibrated. Move away from magnetic interference like metal objects or electronics.

Can I get prayer time notifications?

Yes, enable notifications in the app settings. You can customize which prayers trigger notifications and set reminder times.

Technical Issues

The app is crashing. What should I do?

Try these steps: 1) Restart the app, 2) Clear app cache in device settings, 3) Update to the latest version, 4) Reinstall the app. If issues persist, contact support.

Audio is not playing. How do I fix this?

Check your device volume and ensure audio files are downloaded. Go to Settings > Audio Downloads to verify. Try switching to a different reciter.

How do I update the app?

Visit the app store where you downloaded the app and check for updates. Enable automatic updates in your device settings for convenience.

My bookmarks disappeared. Can I recover them?

Bookmarks are stored locally. If you cleared app data or reinstalled, they cannot be recovered. We recommend backing up important notes separately.

Privacy & Data

What data does the app collect?

We collect minimal data: device info, usage analytics, and advertising data. We do NOT collect personal information, contacts, or location (except for prayer times when permitted). See our Privacy Policy for details.

Can I use the app without ads?

Currently, ads support the free app. We may introduce an ad-free option in the future. You can control ad personalization through your device settings.

How do I delete my data?

Most data is stored locally on your device. Uninstalling the app removes all local data. For analytics data, contact us at holyquran@jartech.site to request deletion.

Islamic Guidance

Do I need Wudu to use the app?

Islamic scholars have different opinions on digital Quran. Many recommend maintaining Wudu (ritual purity) as a sign of respect, though it may not be strictly required for digital devices.

Can I read during menstruation?

Scholars differ on this. Some permit reading translations and listening to recitations. Consult your local imam or scholar for guidance based on your school of thought.

Are the translations authentic?

We use well-known, scholarly translations. However, translations are interpretations and may not capture the full meaning. Consult qualified scholars for religious guidance.

Support

How do I report a bug or issue?

Email us at holyquran@jartech.site with details about the issue, your device model, and app version. Screenshots are helpful.

Can I suggest new features?

Absolutely! We welcome feedback. Email your suggestions to holyquran@jartech.site. We review all suggestions for future updates.

How can I support the app?

You can support us through donations on our website, leave a positive review on the app store, and share the app with others.

Still Need Help?

If you couldn't find the answer to your question, we're here to help!

Email: holyquran@jartech.site

Response Time: Within 24-48 hours